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Sales Coaching Playbook

Chick Waddell
Excellence in Action Partners
340 Hermitage Trail Milton, GA 30004-8009

Phone: 404-643-6941
Fax: 678-762-1830

Email Chick

Excellence in Action with Chick Waddell

 

Indicate a rating of 1 to 10 on the following 25 questions by checking the appropriate button for each statement. 1 indicates a poor rating, and 10 indicates a strong rating. After completing this form, with all questions answered, you will receive your coaching score.

   
1 As a business leader and coach I effectively communicate the idea that everyone ultimately serves or sells the external customer.
    1 2 3 4 5 6 7 8 9 10
2 Everyone within my business unit clearly understands the company mission.
    1 2 3 4 5 6 7 8 9 10
3 As a business leader and coach I work continuously to develop my people.
    1 2 3 4 5 6 7 8 9 10
4 As a business leader and coach I possess a clear picture of my coaching philosophy.
    1 2 3 4 5 6 7 8 9 10
5 All the members of my business unit understand the part they play in fulfilling the mission.
    1 2 3 4 5 6 7 8 9 10
6 The members of my business unit feel free to communicate new ideas and solutions regardless of how silly they sound.
    1 2 3 4 5 6 7 8 9 10
7 Often an employee's success on the job is driven by personal needs off the job. Rate your awareness of what motivates your people.
    1 2 3 4 5 6 7 8 9 10
8 Prior to interviewing a new applicant I always review the skills and qualities necessary to effectively perform the job.
    1 2 3 4 5 6 7 8 9 10
9 Within the last six months I have taken the time to review, create or modify the job description for the different positions within my team.
    1 2 3 4 5 6 7 8 9 10
10 Prior to interviewing a new candidate I take time to review the interview process and prepare a detailed list of appropriate questions.
    1 2 3 4 5 6 7 8 9 10
11 As the business leader/coach I understand the importance of two-way communication.
    1 2 3 4 5 6 7 8 9 10
12 As the business leader/coach I regularly give and get feedback from the members of my team.
    1 2 3 4 5 6 7 8 9 10
13 As the leader/coach of my business unit I lead by example and demonstrate personal accountability.
    1 2 3 4 5 6 7 8 9 10
14 I effectively communicate that the practice of blame finding, procrastination and making excuses have no place on the team.
    1 2 3 4 5 6 7 8 9 10
15 As the manager/coach I consistently execute the practice of problem giving as a method to develop my people.
    1 2 3 4 5 6 7 8 9 10
16 Members of my business unit practice personal accountability by always asking themselves "How can I make a difference?"
    1 2 3 4 5 6 7 8 9 10
17 I set and write quarterly personal and professional goals.
    1 2 3 4 5 6 7 8 9 10
18 As a leader/coach I effectively serve as a catalyst to help motivate my people.
    1 2 3 4 5 6 7 8 9 10
19 I use a structural praise process to reinforce belief in my subordinates.
    1 2 3 4 5 6 7 8 9 10
20 I regularly give meaningful "pats on the back" to express my thanks and appreciation.
    1 2 3 4 5 6 7 8 9 10
21 I take time each day to find subordinates doing things right and often write short notes of appreciation.
    1 2 3 4 5 6 7 8 9 10
22 To effectively coach my business unit I take time to understand and respond to the different needs of my subordinates.
    1 2 3 4 5 6 7 8 9 10
23 I often ask the opinion of subordinates and encourage decision making equity.
    1 2 3 4 5 6 7 8 9 10
24 Everyone in my business unit is aware of and understands the standards of their job.
    1 2 3 4 5 6 7 8 9 10
25 As the coach I teach skills and processes and explain the reasons behind using these skills and processes.
    1 2 3 4 5 6 7 8 9 10

 

 


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